Our Service & Support

24/7/365 Service & Support​

Delco Automation is a partner who understands your systems, understands your business and can help you operate your plant safely, reliably, and efficiently. The continuing productivity of your process controlled by our systems is important to us. We offer a range of support services designed to keep your plant running at peak performance. Call us at any time any day at our national toll-free number. A system expert, knowledgeable about your plant will answer within 30 minutes, and will be ready to answer your questions, diagnose system problems, and, if necessary, dispatch field engineers to your plant.

Remote System Monitoring

Our technical experts are able to remotely log-in to your system and view your system. Our staff can perform a number of diagnostic checks on the program, PLC’s and network communications, and advise you of necessary corrective or mitigating actions. If on-site assistance is required, a field service engineer can be dispatched to your site.

Scheduled On-Site Service

Subscribe to Delco Automation’s Pinnacle Service Program to ensure maximum system availability. Our field service engineers will perform preventive maintenance at scheduled dates as defined in the service agreement.

Some examples of the services performed on a scheduled basis are:

  • Loop tuning
  • Calibration and instrument replacement
  • Drive adjustments
  • Battery checks and replacement
  • Minor software and hardware modifications requested by you.